Logo

🔒 Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information when you use our app, website, and related services (the "Platform").

  1. Information We Collect

We may collect the following types of information:

a. Parent/Guardian Information

  • Name, email, phone number, and account credentials.

  • Payment information (processed securely by third-party providers).

b. Child Information (provided by parent/guardian)

  • First name, age, and preferences (e.g., interests, activity suitability).

  • We do not require or store sensitive child data such as ID numbers or school records.

c. Usage Data

  • Device information, IP address, and app activity logs.

  • Preferences and interaction with the Platform (e.g., viewed activities, bookings made).

  1. How We Use Information

We use your data to:

  • Enable activity discovery, booking, and payment.

  • Personalize recommendations for your child's age and interests.

  • Provide customer support and send booking confirmations.

  • Improve our Platform and protect against misuse.

  • Comply with legal obligations.

We do not sell personal data to third parties.

  1. Sharing of Information

We may share your information with:

  • Activity Providers: to complete your bookings (limited to relevant details).

  • Payment Processors: to handle secure transactions.

  • Service Partners: for analytics, hosting, and app functionality.

  • Legal Authorities: if required by law or to protect safety.

  1. Child Privacy

  • Only parents/guardians may create accounts and submit child information.

  • We do not knowingly collect data directly from children under 13.

  • Parents may request correction or deletion of child data at any time.

  1. Data Security

  • We use encryption and secure servers to protect your information.

  • While we take reasonable measures, no system is 100% secure.

  1. Data Retention

  • We retain data as long as your account is active or required for services.

  • You may request deletion of your account and associated personal data.

  1. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or delete your personal information.

  • Object to or restrict certain processing.

  • Request portability of your data.

To exercise these rights, contact us at support@goom.fit.

  1. Cookies & Tracking

  • We may use cookies or similar technologies for analytics and user experience.

  • You can manage cookie preferences through your browser/device settings.

The Platform may link to third-party sites or services. We are not responsible for their privacy practices.

  1. Changes to This Policy

We may update this Privacy Policy occasionally. We will notify you of major changes via the Platform or email.

  1. Contact Us

If you have questions about this Privacy Policy:

📧 support@goom.fit

📍 Dubai Silicon Oasis, DTEC, Building A5, G022